Operational Staffing
Patient Care Coordinator & Front Desk Staffing
The operational engine of a clinic — intake, scheduling, insurance verification, and front-desk communication.
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Overview
What TNY delivers with Patient Care Coordinator & Front Desk Staffing
A clinic runs on its front desk. TNY places patient care coordinators and administrative staff who manage intake, scheduling, insurance verification, authorizations, and patient communication so clinicians can stay clinical.
Whether you need short-term coverage for a leave or a permanent addition as you grow, our coordinators know rehab workflows, EMR systems, and payer requirements — so ramp-up is measured in days, not months.
Roles We Staff
The credentials behind this service
Patient Care Coordinators
Own the patient journey from first call through discharge, keeping schedules full and authorizations current.
Front Desk / Reception
Check-in, co-pay collection, scheduling, and a professional first impression.
Insurance & Authorization Specialists
Eligibility, benefits verification, and prior-authorization management.
Why it matters
How TNY supports Patient Care Coordinator & Front Desk Staffing teams
Add the detail that sets this service apart here. Describe the outcomes clients can expect, the standards your talent is held to, and the difference it makes on the ground.
Clinical Focus
What our clinicians treat
- Patient intake and onboarding
- Scheduling and template optimization
- Insurance verification and prior authorization
- EMR data entry and documentation support
- Front-desk communication and follow-up
- Co-pay collection and daily reconciliation
Where They Work
Settings we place into
Outpatient rehabilitation clinics
High-volume caseloads that need clinicians who can hit the ground running.
Private practices
Boutique clinics building out or protecting a specialty service line.
Hospitals & health systems
Acute and inpatient rehab units that need fast credentialing and onboarding.
Why TNY
Why facilities partner with us
Pre-screened, credential-verified clinicians
Every candidate is licence-checked, reference-checked, and interviewed by our clinical team before you ever see a profile.
Coverage that matches your caseload
Per diem, block booking, contract, or permanent placement — scaled up or down as your census moves.
A local team that knows NYC
We staff all five boroughs and understand the settings, payers, and commutes your clinicians actually work in.
Next Steps
Bring Patient Care Coordinator & Front Desk talent to your team
Tell us about the caseload, setting, and schedule you need to cover. We’ll come back with pre-screened clinicians who fit — usually within a couple of business days.